Terms and Conditions
1) Validity
a) These General Terms and Conditions apply to all contractual relationships between Mr. Peter Moser, Sonndörfl 45, 5573 Weißpriach (landlord) and his contractual partners (guest/customer). These General Terms and Conditions can be viewed at www.mosergut.at and are thus sufficiently brought to the attention of customers, the parties to the rental agreement, and third parties in accordance with the provisions of the Austrian Civil Code (ABGB).
2) Conclusion of contract, performance, prices, and payment
a) The service to be provided by the landlord is specified in more detail in the “rate” valid at the time of the contract.
The landlord is authorized to unilaterally change or modify both the service to be provided and the fee to be paid by the customer if there is a period of more than 365 days between the conclusion of the contract and the provision of the service, or if the statutory value-added tax or local tax changes.
b) For a binding reservation, the landlord will charge an advance payment of 25% of the total amount. If advance payments requested by the landlord are not made by the requested date, this immediately releases the landlord from any agreements made.
c) Rented premises are only available to the customer during the agreed times. Any use beyond the agreed time must be agreed separately and is also subject to separate payment. Damage to the inventory or contamination exceeding the normal level will be invoiced separately.
d) If the person ordering the services of the landlord is not identical to the contractual partner named by him, he declares on behalf of the contractual partner named by him to join the contractual obligation as an additional debtor and to fulfill all obligations of the contractual partner named by him arising from this contract.
e) In the case of invoice dispatch, the total amount is due immediately without deductions. The landlord charges default interest of 4% above the base rate for arrears. If a customer is in arrears with an invoice, the lessor is entitled to withdraw from the provision of further services to this customer by means of a unilateral declaration, even if these services have been contractually agreed.
f) Refunds for services paid for but not used are not possible.
3.) Vacation-apartments: providing, handover and return
a) The customer does not acquire any claim to the providing of specific vacation apartments.
b) Booked vacation apartments are available to the customer from 3:00 p.m. on the agreed arrival date. On the agreed departure date, the vacation apartments must be vacated and made available to the landlord by 9:00 a.m. at the latest. For additional use of the vacation apartments beyond this time, the landlord may charge up to 100% of the full accommodation price (list price).
4.) cancellation by the guest/customer
All cancellation must be in writing.
Cancellation is possible free of charge till the 28th day before arrival (unless other conditions have been expressly agreed in writing).
Cancellation between the 27th and 14th day before the arrival date: 25% of the total price
between the 13th and 4th day before the arrival date: 50% of the total price
between the 3rd day until arrival, in the case of no-show and early departure: 90% of the total price is charged.
5.) Landlord's liability
a) The parties agree that the landlord is not liable for items brought into the landlord's generally accessible rooms or technical facilities by customers or visitors. For items that the customer or guest brings into the vacation apartment they have rented, liability is limited to the extent permitted by law. In particular, liability for slight negligence is excluded. Liability is further limited to the guest's personal belongings. Valuables such as jewelry, fur coats, money, cell phones, notebooks, etc. are excluded from liability. These valuables must be deposited at the reception desk by means of a separate storage agreement. If the customer does not comply with this request to deposit valuables, the hotel is released from any liability
b) Should disruptions or defects occur in the services provided by the landlord, the landlord shall endeavor to remedy the situation upon becoming aware of it or upon immediate notification by the customer. The customer is obligated to contribute what is reasonable to remedy disruptions and minimize any possible damage.
c) No safekeeping agreement is concluded for parking spaces provided in the parking lot. The landlord is not liable for loss of or damage to motor vehicles (incl. contents) parked or maneuvered on the landlords property.
6.) Final clauses
a) No verbal or written side agreements have been made. Any changes or additions must be made in writing to be legally valid.
b) The place of jurisdiction for all disputes arising between the parties from the contractual relationship is the district court of Tamsweg.